These terms apply to casual personal training sessions provided by Limitless Fitness Club Pty Ltd. By completing payment, the client — or their parent or legal guardian — accepts these terms.
These terms do not apply to NDIS-funded services or services covered by a separate agreement. Where an NDIS-funded participant books through the general booking system, separate billing arrangements will be confirmed prior to the session. Payment processed through the online system will be refunded where NDIS funding is confirmed and invoicing is redirected to the relevant plan manager.
The booking includes one in-person personal training session of the duration specified at the time of booking, exercise guidance, equipment setup, technique support and a single-use training program for personal use.
A 2:1 booking covers one shared session for two participants. If only one participant attends, the session may still proceed and the price remains unchanged.
The training program does not include ongoing coaching, monitoring, updates or revisions unless separately purchased.
Full payment must be received at least 48 hours before the scheduled session.
The booking is not confirmed until payment has been received. Unpaid appointment times may be released to another client.
Where payment is processed through an online booking system, the client's payment method will be charged upon confirmation of the booking by Limitless Fitness Club.
Bookings made within 48 hours may be accepted by prior agreement and must be paid for immediately.
All prices are in Australian dollars and include GST unless stated otherwise.
Cancellations and rescheduling requests must be provided in writing, preferably by text message. Rescheduling cannot be processed through the online booking system and must be directed to Limitless Fitness Club directly.
Rescheduling requests must be made at least 48 hours before the scheduled session. Requests made within 48 hours but outside 24 hours will be considered at the discretion of Limitless Fitness Club.
Where more than 24 hours' notice is provided, the client may request a cancellation and receive a full refund, or request one complimentary session reschedule. A second or subsequent reschedule request, regardless of notice given, will be invoiced at the full session rate.
Cancellations or rescheduling requests made within 24 hours of the session are non-refundable and the full payment will be forfeited.
Failure to attend without notice will also result in the full payment being forfeited.
Late arrival will shorten the session, which will still finish at the original time. If there is insufficient time to train safely or effectively, the session may be cancelled and the payment forfeited.
If Limitless Fitness Club cancels the session, the client may choose to reschedule or receive a full refund.
Clients must disclose any injury, pain, medical condition, medication, recent surgery, pregnancy or other information that may affect safe participation.
Clients must immediately report pain, dizziness, chest pain, breathing difficulty or unusual symptoms.
The trainer may modify, stop or postpone a session and may request medical clearance where appropriate.
Physical exercise involves inherent risks, including soreness, strains, falls and aggravation of existing or unknown conditions. Personal training does not replace medical assessment, diagnosis or treatment.
Unless stated otherwise, the session price does not include gym membership, venue-entry fees, parking, equipment purchases or other third-party costs.
The client is responsible for having access to the agreed venue and following its rules.
The training program is prepared using the information available at the time of the session. The client is responsible for using it safely and stopping any exercise that causes pain or concerning symptoms.
Results vary, and no specific fitness, strength, body-composition or performance outcome is guaranteed.
A session may be stopped where a client behaves inappropriately, ignores safety instructions or places anyone at unreasonable risk. Payment may be forfeited where the session is ended because of the client's conduct.
Limitless Fitness Club may collect relevant contact, payment and health information to manage bookings and provide safe services. Information will only be used or disclosed where connected with providing the service, authorised by the client or required by law.
Nothing in these terms excludes any rights available under the Australian Consumer Law.
These terms are governed by the laws of Western Australia.